Frequently asked questions

No! Smoking is not allowed inside the accommodations. We also kindly ask you not to smoke near the recreation team, outdoor pool, or other public areas.

Pets are not allowed in any of our rental accommodations.

When making your reservation, you can take out a cancellation insurance. This insurance must be purchased immediately when completing the reservation.
In the event of a cancellation with a refund of the paid amount, the conditions of the cancellation insurance will apply.
If you have not taken out cancellation insurance and still wish to cancel your reservation, the rules of the industry association RECRON will apply.

You can make a reservation online, by phone, by email, or at the reception desk.
After completing your reservation, you will receive the invoice by email as soon as possible.

For online reservations, you pay 50% immediately via iDEAL. Four weeks before arrival, you will receive a link to make the second payment. If your arrival is within 6 weeks, you pay the full amount right away.
For all other reservations (by phone, email, or at the reception desk), you pay 50% within 2 weeks and the remaining amount 4 weeks before arrival. For these reservations, you will also receive payment links by email. Amounts under €100 must always be paid in one installment.

You can book from January 1st for the following year:

• Online: You pay 50% upon booking. The remaining amount is due 4 weeks before arrival.
• At the reception desk, by phone, or by email: You can book a specific pitch and pay a €25 deposit. The remaining amount is divided into two payments: the first half in November, and the second half 4 weeks before arrival. If you cancel the pitch, the €25 deposit is non-refundable.
  For reservations made from November onward, 50% must be paid within 2 weeks.

No, there are no reservation fees. However, you can choose to pay a preference fee: if you book a preferred pitch, you pay an extra amount to be sure of your chosen spot.

The first payment is usually due 2 weeks after making the reservation, and the second payment is approximately 4 weeks before arrival.
Of course, it is also possible to discuss alternative payment terms with us. We are happy to work with you to find a suitable solution.

Our rules regarding the use of children’s paddling pools:

Children’s paddling pools:
A children’s paddling pool is defined as an inflatable pool with a rim height of no more than 30 cm.

Placing a children’s paddling pool on a public field (a field accessible to all camping guests and not part of the pitch rented by the guest) is not permitted.

Placing a children’s paddling pool on your own rented pitch is permitted, provided that an adult is present to supervise anyone in or around the pool. It must be clear to the guest that he/she is at all times responsible for anyone in or around the paddling pool, and for everything that happens in or around the pool during their presence or absence.
In the evening, at night, and whenever leaving the pitch, the guest must empty the paddling pool.

Swimming pools:
Inflatable pools or pools with hard walls with a rim higher than 30 cm are strictly prohibited.

You may place 1 extra small tent next to the caravan, with a maximum size of 6 m². An additional small tent will incur an extra charge.

Yes, barbecuing is allowed using charcoal or gas. Electric barbecues are not permitted. You are camping in a forested area, and barbecuing is not allowed during a red fire risk alert. Open fires are strictly prohibited.

• A maximum of 6 visitors at the same time is allowed. It is not permitted to host groups or celebrate birthdays.
• Day visitors must register at the reception. Swimming is only possible outside school holidays. Tickets can be purchased at the reception.
• Dogs brought by visitors are not allowed.
  Visitor cars are not allowed on the campsite. Cars can be parked at the parking area outside the site.
• Guests staying at the park are responsible for their visitors.
  Visitors are allowed to stay on the campsite until 10:00 PM.

No, this is not allowed.

Tourist camping:
By default, you have 10 Amps with a daily consumption of 5 kWh.
If you want to increase this, you can choose 12, 14, or 16 Amps. Each step costs €1 per night extra.

If you exceed your limit and the power goes out, it will automatically switch back on after 30 seconds. If this happens more than twice, you must report to the reception, and you will be required to move up one step.

Upon departure, you check out and pay for any extra consumption.

Arrangements:
Some arrangements include electricity partially. The included amount is stated in your confirmation.
Standard is 10 Amps; increasing to 12 Amps costs €15 (one-time), 14 Amps €30, up to 16 Amps.
At departure, you pay for any additional usage.
(Month arrangement 100 kWh, late summer 120 kWh, late season 150 kWh)

Pre-season:
A pre-season pitch does not include electricity. Standard is 10 Amps; upgrading to 12 Amps costs €25 (one-time), 14 Amps €40, 16 Amps €55.
At the start, the meter is set to 0 and you will receive the final bill by email at the end of the pre-season.

Year-round pitch:
You have 10 Amps, which cannot be changed. At the end of the year, you pay for your actual usage.

Yes! 1 code for 2 devices is included in the price. You will receive it by email on the day of arrival.

Please note:  the campsite provides “Camping WiFi”. This means the internet is intended for holiday use; sending a holiday photo to your family via WhatsApp or Facebook works perfectly. Downloading movies or watching HD livestreams is not possible, as this would overload the campsite WiFi.

Check-in is from 3:00 PM and check-out is before 10:00 AM.

Check-in is from 1:00 PM and check-out is before 11:00 AM.

This is possible upon request. Please ask at the reception about the available options: info@noetselerberg.nl

You can check in at our campsite until 10:00 PM. If you arrive after 5:00 PM, please let us know. If the reception is closed upon your arrival, you can use the intercom (to the right of the front door).

During Ascension, Pentecost, and the summer holidays, we are open on arrival days until 8:00 PM.

Before arrival, please enter your license plate number so you can drive directly to your pitch.

Yes! All pitches are grassy.

Dogs are welcome to join the holiday! Maximum 1 dog per pitch. Dogs are not allowed on all fields. The fields where dogs are permitted are: Heide, Markenhof, Groenland, Hazeveld, Sparrenhoek, Zwaluw, and Wilgenhof.