Frequently asked questions regarding the Coronavirus
Is it possible to cancel my holiday due to the Coronavirus?
If you cannot go on holiday due to the Coronavirus or if you are considering canceling or postponing your booked holiday, please contact the concerning Ardoer company you booked at. In consultation will be examined whether and which possibilities there are to find a suitable solution.
Are the campings open?
Yes, some of the campings affiliated with Ardoer have opened their doors, often with additional guidelines from the government. Other campings have had to postpone the opening of the season or choicen to postpone it. Check the website of the camping or contact them directly for specific information about the opening of the camping or conditions.
Are extra measures taken regarding the hygene on the campings?
We advise our guests to follow the regulations set by the RIVM. We ask our guests to follow the guidelines in order to protect the health of our employees, fellow guests and for themselves.
Will the rental accommodations and public facilities be cleaned more thoroughly at the camping?
Cleaning has always been our priority. The current way of cleaning should be enough. All nescessary extra cleaning activities will take place according to national regulations, in case of a Corona infection on the camping.
Am I entitled to a lower nightly rate when facilities, such as the swimming pool, are closed?
Since these regulations are imposed by the gouvernement, there is no right to a lower nighly rate.