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FAQ regarding the Coronavirus

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Camping Renting

Frequently asked questions regarding COVID-19

All of our campsites are open!

All of our campsites are open, but keep in mind that some facilities are (partly) closed, due to the national and regional regulations determined by the government and safety regions. Below is listed which national regulations apply to the campsites (and the environment). In addition to this we recomment that you also read the campsite specific regulations, as they may deviate from the regulations listed below due to the safety regions. 

  • Public laundry, toilet and shower facilities on holiday parks and campsites are open.
  • The indoor and outdoor pools of holiday parks and campsites are open. The protocols of the swimming pool sector must be followed. It will be decided per campsite if and in what way the facilities will be opened.
  • The campsites with catering facilities (restaurant, café, outdoor terrace, etc.) are closed for the time being.
  • Entertainment, indoor playground etc: it will be decided per campsite if and in what way facilities will be opened. Ask for more information at the campsite you are planning to visit.
  • Can I stay with several families in a holiday home in the Netherlands? Yes, people from different households are allowed to use a holiday home in the Netherlands. The urgent advice is to share the holiday home with a maximum of 3 people (with the exception of children up to and including 12 years old) who do not come from their own household. A distance of 1.5 meters must be kept from each other.
  • Group accommodations may be open and receive guests. The number of people allowed to stay in a room is a maximum of 30 (indoors). A distance of 1.5 meters must be kept from each other. For more information on group accommodation, please contact the concerning campsite where you want to rent or have rented group accommodation.
  • Can I cancel a camping pitch or rental accommodation free of charge due to corona measures? If an accommodation is open, the provider can in principle provide the service and you just have to pay. If an accommodation cannot be visited due to corona measures, or because you have booked with a group of more than 4 people, we ask you to contact the campsite where the booking was made.
  • The regulations in the ‘1.5 metres protocols’ must be complied with.
  • The urgent advice to use a face mask in public areas.

Are the campsites open?
All of our campsites are open! Depending on the campsite and region, there can still be some limitations, so please keep in mind that some facilities may be (partly) closed. For information about a specific campsite, we ask you to contact the campsite in question directly.

Can I travel with public transportation in the Netherlands?
Public transportation in the Netherlands is only meant for essential travel. Going on holiday does not fall under essential travel. If you (still) really need to use public transportation, it is required to wear a (non-medical) face mask.

I would like to go on a daytrip. Can I use public transportation?
For now, public transportation is still only meant for essential travel. A daytrip does not fall under essential travel. So you should always consider carefully if there are no other travel options. Or you can visit a zoo or museum close by, or go cycling.

Is it possible to cancel my holiday because of COVID-19?
If it is not possible for you to go on holiday because of COVID-19, or if you are considering to reschedule or cancel your holiday, please contact the Ardoer campsite in question.

For more information and frequently asked questions on COVID-19, please check the website of the government of the Netherlands.

What rules do I have to follow during my holiday in the Netherlands?
During your stay in the Netherlands you must follow the rules that have been imposed to prevent the spread of COVID-19. These rules apply to everyone in the Netherlands, including tourists.

  • Maintain a distance of 1.5 metres (approx. 2 arm’s lengths) from other people.
  • Wash your hands often.
  • Don’t shake hands with others.
  • Cough and sneeze into your elbow.
  • Avoid busy places. Leave if you notice it is becoming difficult to keep a distance of 1.5 metres.
  • To get around, use your own vehicle, rent a bike or take a taxi. Use public transport for essential travel only. You must wear a non-medical face mask when using public transport.

Are extra measures taken regarding the hygene on the campings?
We advise our guests to follow the regulations set by the RIVM. We ask our guests to follow the guidelines in order to protect the health of our employees, fellow guests and for themselves.

Will the rental accommodations and public facilities be cleaned more thoroughly at the camping?
Cleaning has always been our priority. The current way of cleaning should be enough. All nescessary extra cleaning activities will take place according to national regulations, in case of a Corona infection on the camping. 

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