Complaints
The hosts and hostesses at the independent campsites do their utmost to make sure that your holiday goes smoothly. In order to ensure the continual improvement of our services, we would like to hear about any suggestions you may have in a digital questionnaire, which you will receive by e-mail a few days after your departure.
Should you have a complaint during your stay, could you please inform the reception staff at the campsite concerned before sending an e-mail. Complaint handling is therefore not through Ardoer, but directly through the campsites themselves.